La Petite Gourmandise Privacy Policy

Effective Date: October 26, 2024

La Petite Gourmandise ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our restaurant in Seattle, Washington, use our website (www.lapetitegourmandise.com), or interact with us in other ways, such as through phone or email. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We collect various types of information from and about you, including:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and reservation details (date, time, party size, and special requests). We collect this information when you make a reservation, sign up for our newsletter, contact us with inquiries, or participate in promotions or surveys.
Payment Information: When you make a payment (either online or in our restaurant), we collect payment information such as credit card details. This information is processed securely through our payment processor and is not stored directly on our servers.
Website Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring website, pages you viewed, and the dates/times of your visits. We use cookies and similar technologies to collect this information. See our Cookies Policy for more details.
Marketing Data: This includes your preferences for receiving marketing communications from us, and details about your engagement with our marketing emails and other communications.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Our Services: To process reservations, fulfill orders, respond to inquiries, and provide customer support.
To Personalize Your Experience: To tailor our services and communications to your preferences, and to provide a more personalized dining experience.
To Improve Our Website and Services: To analyze website usage data to understand how visitors use our website and to identify areas for improvement. We also use feedback from customers to improve our menu, service, and overall dining experience.
To Communicate with You: To send you newsletters, marketing communications, and other information about our restaurant, promotions, and events. We will only send these communications if you have opted in to receive them.
To Comply with Legal Obligations: To comply with applicable laws and regulations, including tax laws, accounting standards, and legal process.
To Prevent Fraud: To detect, prevent, and address fraud, security breaches, and other illegal activities.

3. How We Share Your Information

We may share your information with the following categories of recipients:

Service Providers: We share information with third-party service providers who help us operate our business, such as payment processors, email marketing providers, website hosting providers, and analytics providers. We have contracts with these providers to ensure that they protect your information in accordance with this Privacy Policy and applicable data protection laws.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect sensitive information transmitted online, such as credit card details.
Secure Servers: We store your information on secure servers that are protected by firewalls and other security measures.
Access Controls: We restrict access to your information to authorized personnel who need to know the information to perform their job duties.
Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

Right to Access: You have the right to access the personal information we hold about you.
Right to Rectification: You have the right to have inaccurate or incomplete personal information corrected.
Right to Erasure: You have the right to have your personal information deleted under certain circumstances (e.g., if the information is no longer necessary for the purposes for which it was collected).
Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances (e.g., if you contest the accuracy of the information).
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances (e.g., for direct marketing purposes).
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact our Data Protection Officer at the address below. We will respond to your request within one month.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example, we will retain reservation information for accounting and tax purposes. We will retain your email address for as long as you are subscribed to our newsletter. When we no longer need your personal information, we will securely delete or anonymize it.

7. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer:

Isabelle Dubois
Data Protection Officer
La Petite Gourmandise
2305 1st Avenue
Seattle, WA 98121
Email: [email protected]
Phone: (206) 555-7890

You also have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights. In Washington State, you can contact the Office of the Attorney General.